Privacy policy

Privacy Policy

Thank you for accessing the  ASHjersey Website ("Site"). We respect your privacy and are committed to protecting your personal information. Please read this Privacy Policy carefully to understand how we handle your data.
This Privacy Policy explains how we collect, use, and (in certain cases) disclose your personal information, as well as the security measures we take to safeguard it. It also outlines your rights regarding your data. By accessing the Site directly or via third-party links, you agree to the practices described herein.
This policy applies only to online data collection through the Site and does not cover offline collection unless specified otherwise.
We are not responsible for the content or privacy practices of any third-party websites linked to or from the Site.

INFORMATION COLLECTION AND USE

1. Information Collection

We collect information from you through multiple channels on the Site to deliver an efficient, personalized experience. This information helps us:
  • Eliminate redundant data entry for your convenience
  • Help you quickly find relevant information, products, and services
  • Create content tailored to your interests
  • Notify you of new products, services, and updates

(a) Registration and Ordering

To access certain Site features or place orders, you need to complete an online registration form. You will be asked to provide personal information such as your name, shipping/billing addresses, phone number, email address, and credit card number. We do not store credit card information in our internal files. We may also request your country of residence/organization location (to comply with laws) and gender. This data is used for billing, order fulfillment, order-related communications, and internal marketing. We may contact you via this information if issues arise with your order.

(b) Email Addresses

You may submit your email address on the Site for purposes including contest/sweepstakes entry, product update notifications, or newsletter subscriptions. Participation in contests/sweepstakes is voluntary. We use your email to notify winners, award prizes, and may publish winners’ names and cities on the Site. By entering a contest, you may opt in to receive our newsletters—this will be specified in the official contest rules.

(c) Cookies and Other Technology

Like most websites, we use cookies and web beacons to enhance navigation, recognize your access rights, and track Site usage.
  • Cookies: Small text files stored on your device’s hard drive. Most browsers accept cookies by default; you can adjust this setting, but disabling cookies may limit your access to Site features (e.g., shopping cart functionality). Our cookies do not access or collect confidential data from your device and are not spyware.
  • Web Beacons: Electronic images (e.g., ad banners) that track whether a page has been viewed and how often, and assist in delivering cookies.
  • Third-Party Partners: We may work with third-party advertisers who use cookies and web beacons to measure ad effectiveness. Any data they collect is not linked to your personal information held by us. For example, Facebook may collect non-personal browsing/purchase data via these tools, independent of our customer records.

(d) Log Files

Our servers automatically record your access URL, IP address, internet service provider, and date/time stamp. This data is used for system administration, order verification, internal marketing, and troubleshooting. An IP address may indicate your computer’s general location online.

(e) Age Restrictions

We respect children’s privacy and do not knowingly collect personal information from individuals under 13 years of age. By using the Site, you represent that you are at least 18 years old or using the Site under parental/guardian supervision. If you are under 13, please do not submit personal information and ask a parent/guardian for assistance.

2. Information Use and Disclosure

(a) Internal Use

We use your personal information to process orders, provide customer service, improve Site content/layout, refine marketing strategies, and analyze marketplace trends. We may share this data with affiliates under  ASHjersey’s control to support these purposes.

(b) Communications with You

We will contact you via your personal information to update you on orders, deliveries, and Site-related matters. You will receive a confirmation email after registration. We may send service announcements (e.g., temporary maintenance) when necessary. If you submit your email for contests, product alerts, or newsletters, we will use it to deliver the requested information. You may unsubscribe from marketing emails at any time using the link in the email footer. Please note that you cannot opt out of order-related communications.

(c) External Disclosure

We do not sell, rent, trade, or license your personal or financial information to third parties, except in the following cases:
  1. Service Providers: We share data with trusted third parties to perform specific functions on our behalf (e.g., shipping carriers like UPS, DHL, EMS). We only provide the information necessary for them to deliver services (e.g., your name, shipping address, contact details).
  2. Payment Processing: To process your payments, we share your credit card number with financial service providers (e.g., credit card processors). We use SSL encryption to protect this data during transmission.
  3. Legal Requirements: We may disclose your information in response to law enforcement requests, subpoenas, court orders, or to protect our legal rights, enforce our Terms of Use, or prevent fraud/illegal activities.
  4. Business Transitions: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the acquiring entity, subject to the terms of this Privacy Policy.
  5. Non-Personal Data: We may share aggregated, non-identifiable data (e.g., daily page views, order volume) with advertisers and partners.
  6. Contest Winners: We may publicly disclose the name, city, and state of contest/sweepstakes winners.

DATA SECURITY

We implement physical, electronic, and administrative security measures to protect your personal information. All financial transactions on the Site use SSL encryption to secure data transmission. Our servers are stored in secure facilities with restricted access and electronic firewalls. We also rely on third-party service providers with robust security protocols to protect our hardware.
While we use industry-standard safeguards, no online or offline system can guarantee 100% security. For your protection, do not send credit card numbers or sensitive information via email.

EXERCISE YOUR PRIVACY RIGHTS AND CHOICES

Upon your request, we will:
  1. Correct or update your personal information: Log into your  ASHjersey account to review and modify your details, or contact our Customer Service team.
  2. Opt out of marketing communications: Click the "unsubscribe" link in any marketing email, or follow the opt-out instructions in other promotional materials. You will still receive non-promotional communications (e.g., order updates).
  3. Disable your account: Request Customer Service to deactivate your account to prevent future purchases.
You can submit these requests by calling or emailing  ASHjersey’s Customer Service Team.

OFFLINE COLLECTION, USE & DISCLOSURE

This Privacy Policy primarily applies to online data collection. We also collect information offline (e.g., phone orders, faxes, mail) and strive to protect it consistently with our online practices:
  • Phone Orders: We only request the information needed to process your order or answer your questions. Order data is entered into our database via SSL encryption.
  • Faxes/Mail: We act on the information provided, then store physical documents in locked facilities or shred them if no longer needed.

UPDATES TO THIS POLICY

We may update this Privacy Policy periodically. When required by law, we will notify you of changes by posting the updated policy on the Site or contacting you directly.